UK Tracing Services

UK Tracing Services

Find a debtor in the UK quickly & easily. 

Find a Debtor

This page is to instruct us. If you click on "Start Here" and fill in the form it will be treated as an instruction. If you have a general query please either call us on 020 8390 9988 and ask to speak to Customer Care or email customercare@vilcol.com.

Tracing a debtor in the UK can often be a tricky task. It can appear to be straight forward, especially with the availability of the internet and social media, but it can also require quite a bit of time and investigative work. The more information you have about a debtor that you want to locate, usually the easier it is. We quantify the information you provide by utilising meticulous and discreet processes in making enquiries upon your behalf.

Vilcol can find debtors quickly and efficiently using a vast range of resources that we have access to that are not generally available to everyone. We can search electronic records from public bodies and credit reference agencies for an e-trace (£25.00), follow up on enquiries for a more in-depth trace (£45.00) and attend addresses, take photographs or videos for a doorstep trace (£175.00). Depending on the information you have and the level of service you require, Vilcol can help in your search.

Please select the service you require from the options below, and click “start here” to provide us with your information.

Whichever service you require, we will send you a report containing all the information that we have collected.

If you are looking for more than ten debtors then our batch trace option may be the service that best suits you, please contact us to find out more about this or any other part of our service.

Trace a Debtor - E-Trace

E-Trace Instruction - £25.00 (plus VAT) - This is a basic automated process that gains information from Public Bodies and Credit Reference Agencies.

  • This service is for debt recovery purposes only.

  • To use this service, you must provide a full last known address for the subject.

  • Confirm that the matter is debt related.

  • There is no Re-Trace Policy with this service.

  • Public Bodies and Credit Reference Agencies update their data sets on a regular basis. This data is reliant upon individuals keeping their information current and up to date.

  • Our fee is due if the data sets advise that your subject is still recorded at the address supplied.

  • Our report will be emailed to you when we receive payment.

  • If you know the subject has definitely moved, and may not have updated their records, then we suggest that you instruct us to conduct an In Depth Trace as described below.

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Trace a Person - In Depth Trace

In Depth Trace Instruction –

(1) With last known residential address £45.00 (plus VAT).

(2) Without last known residential address £85.00 (plus VAT)

Vilcol will assign your instruction to one of our award winning experienced in-house investigators.

They will carry out various enquiries and follow leads based on the information supplied by you and as a result of any other information gained.

  • This is a manual investigation service.

  • Average response time is 5 to 10 working days.

  • We can do it faster if you want but that will cost more.

  • If you want a faster service when instructing us please either tick same day, 24 hour or 48 hour.

  • Please note that you can also instruct us on this service if you cannot provide a last known address. (£40 supplement).

  • Our report will be emailed to you when we receive payment.

  • All successful Traces have a free 30 day Re-Trace policy.

  • Re-Trace Policy: Vilcol will re-check free of charge any information supplied by us if the request is received in writing within 30 days of the date of our report.

  • If you require an extra level of confirmation, we recommend that you instruct us to conduct a Doorstep Trace as described below.

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Trace an Address - Doorstep Trace

Doorstep Trace Instruction - £175.00 (plus VAT) - Vilcol will assign your instruction to one of our award winning experienced Field Agents.

  • This is a manual investigation service utilising all in-house resources plus an external agent attending to confirm residency

  • They will carry out various enquiries based on the information supplied by you and as a result of any other information gained.

  • If you also require photograph/video evidence further fees will apply depending on your requirements.

  • Contact contact us if you require a quote for photograph/video evidence

  • Our fee is all inclusive.

  • You will not be charged for mileage, refreshments or any other costs.

  • Our report will be emailed to you when we receive payment

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People Search FAQs

Q: What is a tracing agency?

A: Tracing agents offer you an accurate, efficient and thorough way to trace a person. Whether it’s a missing person, long lost family member or friend, a witness or an unresponsive debtor.

If you’re looking for an in-depth trace, start here.

Q: Can you trace a person without an address?

A: A trace can still be possible without a previous address but it does depend on the individual case. If you can provide some other relevant information Vilcol should still be able to find a trail. However, for a E-Trace you must provide a full last known address for the subject.

Q: Is it guaranteed you’ll be able to find a person?

A: We cannot guarantee we will be able to trace a person in all cases but we have access to resources that aren’t available to everyone which significantly increases the chances of a successful trace.

To find out more about our tracing services, get in contact.

Q: How do I trace a debtor in the UK?

A: For debt recovery purposes, Vilcol suggests starting with an E-Trace Instruction, if the subject has moved and hasn’t updated their records then we suggest an in-depth trace.

Once the subject has been traced, Vilcol can also offer rapid debt collection services to recover your debt if needed.

Q: How can I find someone internationally?

A: Vilcol also provides an international tracing service to help you find someone overseas. If you need help an international trace, start here.

What our customers say

Solicitor

Thank you very much indeed for this report and for your prompt delivery.
I must say I am incredibly impressed with your service and will most definitely be using it again.
You definitely deserve a well earned drink this evening for that result!
My client is so chuffed as it means not having to push back court proceedings (which they have had to do before) as we can send the paperwork there so you have saved them a great deal of time and money which is fantastic!

Thanks again

Find out more about financial enquiries.

Customer Service Recommendation

Hi,

Just a quickie to thank you for all your help and advice in the initial stages of this below case, over a year ago... I was so despondent initially, but you invited me to call, talked me through the necessary steps and recommended the transferring of it to the High Court etc
I have today received notification that they finally tracked her down and that her dad finally paid the debt which has now been transferred into my account, so all's well that ends well.
Many many thanks once again to yourself and your team and I will certainly recommend you to anyone I know who needs similar help.

Find out more about Vilcol debt collection.

National Audit Office

The National Audit Office - NAO - sought to ascertain whether it was possible to trace current addresses for migrants that the UK Border Agency were unable to locate. Hence to ascertain whether there are more cost- effective methods the Agency could be using to trace overstayers and absconders & selected Vilcol.com for this exercise.

Find out more about our international tracing services.

Client Account Manager

"We have had a number of these reports from Vilcol.com.
As a commercial credit management agency we have found the reports extremely useful when deciding how to progress some of our more difficult cases, as any positive information we can find can assist us with our overall collections"

FInd out more about credit control services.

JB

"We have been using Vilcol for 3 years now and I have to say they are one of the best companies in this sector. Quick, efficient, accurate and detailed information.

Any problems are being resolved effectively, always contactable, I would have no problem in recommending their services. Keep up the good work"

Law Society Council member representing women

"I needed to find a debtor who had supposedly moved abroad. Within 2 hours he was found living in Chiswick W4. I successfully reclaimed the debt for my client who was delighted and impressed"

Find out more about our debt collection services.

National Audit Office

The National Audit Office - NAO - sought to ascertain whether it was possible to trace current addresses for migrants that the UK Border Agency were unable to locate. Hence to ascertain whether there are more cost- effective methods the Agency could be using to trace overstayers and absconders & selected Vilcol.com for this exercise.