CSA / FOS / FCA
The Credit Services Association (CSA) is the only National Association in the UK for companies active in relation to unpaid credit accounts, debt recovery agencies, tracing and allied professional services and has a history dating back to 1902.
To find out more information please click the links below.
15 CUSTOMER COMPLAINTS POLICY - customer.doc
For all enquiries, guidance or to lodge a complaint about Vilcol (subject to having first received a final response to your written complaint from Vilcol and meeting certain other conditions described in the rules published on the FOS website):
Financial Ombudsman Service,
South Quay Plaza,
183 Marsh Wall,
Helpline: 0800 023 4567
Email: FOS complaint form.doc
We are fully compliant in call recording, and PCI DSS compliance.