Find a Person

Find a Person

Find a Person

This page is to instruct us. If you click on "Start Here" and fill in the form it will be treated as an instruction. If you have a general query please either call us on 020 8390 9988 and ask to speak to Customer Care or email customercare@vilcol.com.

Locating a person in the UK can often be a tricky task. It can appear to be straight forward, especially with the availability of the internet and social media, but it can also require quite a bit of time and investigative work. The more information you have about a person that you want to locate, usually the easier it is. We quantify the information you provide by utilising meticulous and discreet processes in making enquiries upon your behalf.

Vilcol can find people quickly and efficiently using a vast range of resources that are not generally available to everyone. Our agents can also attend addresses, take photographs or videos. Please see our Doorstep Trace Service.

Depending on the information you have and the level of service you require, we can usually help in your search. Whichever service you require, we will always send you a report containing all the information that we have collected.

Fees: -

(1) Trace a person from an address less than 10 years old - £45.00 + VAT

(2) Trace a person from an unknown address or older than 10 years - £85.00 + VAT

(3) Doorstep Trace £175.00 + VAT

 

Detailed No Trace Report: -

In some instances of Divorce and Probate enquiries, courts request a comprehensive report of our actions which resulted in a No Trace report being supplied.

Though Vilcol strive to invoice on a success only basis in this instance a fee of £45.00 + VAT will be levied for the time it takes to prepare the comprehensive court document.

Please select the service you require from the options below, and click “start here” to provide us with your information.

 

Trace a Person – No Trace no Fee - £45.00

Vilcol will assign your instruction to one of our award winning experienced in-house investigators. They will carry out various enquiries and follow leads based on the information supplied by you and as a result of any other information gained.

  • This is a manual investigation service for all matters.
  • It can be utilised to locate long lost family and friends, probate, matrimonial matters etc.
  • Average response time is 5 to 10 working days.
  • We can do it faster if you want but that will cost more.
  • If you want a faster service when instructing us please either tick same day, 24 hour or 48 hours.
  • Please note that you can also instruct us on this service if you cannot provide a last known address please see point 2 under fees.
  • Our report will be emailed to you when we receive payment.
  • All successful Traces have a free 30 day Re-Trace policy.
  • Re-Trace Policy: Vilcol will re-check free of charge any information supplied by us if the request is received in writing within 30 days of the date of our report.
  • If you require an extra level of confirmation, we recommend that you instruct us to conduct a Doorstep Trace as described below.

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Doorstep Trace - £175.00

Vilcol will assign your instruction to our award winning team of agents They will carry out various enquiries and follow leads based on the information supplied by you and as a result of any other information gained.

  • This is a manual investigation service utilising all in-house resources plus an external agent attending to confirm residency
  • They will carry out various enquiries based on the information supplied by you and as a result of any other information gained.
  • Average response time is 10 to 20 working days.
  • If you also require photograph/video evidence further fees will apply depending on your requirements. · Contact contact us if you require a quote for photograph/video evidence
  • Our fee is all inclusive.
  • You will not be charged for mileage, refreshments or any other costs.
  • Our report will be emailed to you when we receive payment.

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What our customers say

Solicitor

Thank you very much indeed for this report and for your prompt delivery.
I must say I am incredibly impressed with your service and will most definitely be using it again.
You definitely deserve a well earned drink this evening for that result!
My client is so chuffed as it means not having to push back court proceedings (which they have had to do before) as we can send the paperwork there so you have saved them a great deal of time and money which is fantastic!

Thanks again

Find out more about financial enquiries.

Customer Service Recommendation

Hi,

Just a quickie to thank you for all your help and advice in the initial stages of this below case, over a year ago... I was so despondent initially, but you invited me to call, talked me through the necessary steps and recommended the transferring of it to the High Court etc
I have today received notification that they finally tracked her down and that her dad finally paid the debt which has now been transferred into my account, so all's well that ends well.
Many many thanks once again to yourself and your team and I will certainly recommend you to anyone I know who needs similar help.

Find out more about Vilcol debt collection.

National Audit Office

The National Audit Office - NAO - sought to ascertain whether it was possible to trace current addresses for migrants that the UK Border Agency were unable to locate. Hence to ascertain whether there are more cost- effective methods the Agency could be using to trace overstayers and absconders & selected Vilcol.com for this exercise.

Find out more about our international tracing services.

Client Account Manager

"We have had a number of these reports from Vilcol.com.
As a commercial credit management agency we have found the reports extremely useful when deciding how to progress some of our more difficult cases, as any positive information we can find can assist us with our overall collections"

FInd out more about credit control services.

JB

"We have been using Vilcol for 3 years now and I have to say they are one of the best companies in this sector. Quick, efficient, accurate and detailed information.

Any problems are being resolved effectively, always contactable, I would have no problem in recommending their services. Keep up the good work"

Law Society Council member representing women

"I needed to find a debtor who had supposedly moved abroad. Within 2 hours he was found living in Chiswick W4. I successfully reclaimed the debt for my client who was delighted and impressed"

Find out more about our debt collection services.

National Audit Office

The National Audit Office - NAO - sought to ascertain whether it was possible to trace current addresses for migrants that the UK Border Agency were unable to locate. Hence to ascertain whether there are more cost- effective methods the Agency could be using to trace overstayers and absconders & selected Vilcol.com for this exercise.