UK Process Servers

UK Process Servers

Process serving is the delivery of court orders or legal documents in accordance with requirements and law.

What is a process server?

Process Server & Legal Document Server UK

Process servers are people who serve court papers or other formal or legal documents that require some kind of legal action, like someone’s presence in court.

Many papers are time sensitive and some have serious consequences if they are not adhered to. Process servers are trained professionals and are also known as process serving agents, court summons servers, international process servers or legal document servers.

Vilcol’s team of process servers deliver a range of legal documents from statutory demands, bankruptcy petitions, injunctions, court summons and writs to court orders in divorce and family law proceedings.

Vilcol Legal Document Servers UK


Why use a process server?

Process serving is carried out in accordance with legal requirements and the law, in a timely manner and to the correct location and person.

Vilcol has extensive process serving experience with 38 years in the field of people tracing and process serving (also called Court Serving). Our legal document servers adopt a scrupulous approach and all are well-versed in the law.

A process server will ensure that all documents are delivered correctly and on time. The process serving agent is independent to legal proceedings so their action can be used as evidence and carries more weight than were the papers served by a non-process server.

We can serve documents out of normal hours to home or business addresses, as instructed. We will provide an affidavit/certificate of service once the documents have been successfully served.

The serving of formal papers can at times trigger emotional responses like anger and aggression or distress on behalf of the person receiving the document. People who serve court papers must be skilled and trained to handle these responses in a professional manner. Vilcol's document and process servers are trusted individuals who get the job done efficiently and effectively.


How our process serving service works

A process server is expected to deliver legal documents to a named person but in cases where this cannot be achieved, it is possible for them to hand papers to management of someone’s workplace or to another resident who is 18 or over in the defendant’s home.

Process serving agents are legal document servers for the following:

• Divorce petitions
• Applications
• Injunctions
• Bankruptcy notices
• Petitions
• Insolvency document
• Statutory demands
• Witness summons
• Claim forms

Once we receive the necessary documents, your case will be logged immediately by an experienced process serving administrator and you will be sent a receipt usually by email.

Vilcol will dispatch instructions to our nearest process serving agent in the field. Our legal document server will attempt to make contact with the named person who is to receive the legal notice. The process server will do this for a maximum of three times at various times throughout the day.

We make efforts to keep our clients informed of progress and up-to-date at all times. If our process serving activities are not successful, we gather evidence and prepare a witness statement prepared to support any application for a substituted service.

Our process servers form a valued and highly trusted team of staff. We also conduct international process serving measures if that is what is required. Please contact us if you have any queries or wish to discuss your specific process serving needs.

Process Serving Company UK


Who hires process servers?

Vilcol provides a rapid, efficient and compliant process serving service to people or companies named in court documents. Our legal notice services can deliver court documents on behalf of:

• Solicitors
• Businesses
• Government departments
• Local authorities
• Housing associations
• Debt collection agencies
• Charities
• Private clients and individuals

Our process servers deliver all types of court documents or legal papers, in accordance with instructions and legal requirements.

We can serve documents throughout the UK through a strong network of experienced professional process serving agents and can provide a quick turnaround with attendance at short notice if necessary.

The fee is still payable when our legal document server attends and confirms conclusively that someone is not at the address that has been provided. If you suspect the individual(s) or company(s) have moved Vilcol also offers a Trace and Serve service.

You can either instruct us online or contact us to discuss any details or find out more about our process serving procedures.


Why choose Vilcol for your process serving requirements?

We have a wide number of people who serve court papers as part of our UK process serving agent network, as well as an international process serving function. We offer an efficient delivery service with papers usually served within one week.

We also provide an express service for next day delivery if this is required.

We are well-trusted professionals with solid expertise. By instructing Vilcol, you benefit from process servers of the highest calibre and can be confident you are working with the best.


How much does our process serving service cost?

Our standard legal docuent process serving service fee is £135.00 inclusive of report, affidavit or certificate of service.



Where the client is unsure about a person’s location, we are experts in tracing individuals and can make lawful and legitimate discreet enquiries into the whereabouts of individuals before court proceedings begin. Our Trace and Serve fee is £170.00 inclusive of report, affidavit or certificate of service.


Fees not inclusive of VAT.


Legal Document Process Server Agency


Is the Process Serve still legal if you can’t hand over papers face-to-face?

Yes it is. When Vilcol’s process serving agents arrive at the named person’s place of location, we knock on the door to ascertain we are dealing with the right person. Our legal document servers outline the purpose of the visit and then either we leave the documents on the doorstep and stand back as part of social distancing requirements, or we post them through the letterbox.

The recipient usually opens the door to retrieve the documents while we witness them doing so. However, in cases where they refuse to pick them up, the process servers inform them that we are going to post the information through their letterbox and then we do so.

In both examples the exchange is written up and signed by the process server. Based on the contact, the relevant identification of the person on whom the papers are being served and the verbal dialogue, the exchange is considered a legal process serving activity.


Need more help tracing people? 

We are one of the UK’s leading tracing agents with expertise in people tracing, debtor tracing, debt recovery, process serving (handing over an official notice or court order by legal document servers), employment tracing, probate tracing, international people tracing and private investigations

What our customers say


Thank you very much indeed for this report and for your prompt delivery.
I must say I am incredibly impressed with your service and will most definitely be using it again.
You definitely deserve a well earned drink this evening for that result!
My client is so chuffed as it means not having to push back court proceedings (which they have had to do before) as we can send the paperwork there so you have saved them a great deal of time and money which is fantastic!

Thanks again

Find out more about financial enquiries.

Customer Service Recommendation


Just a quickie to thank you for all your help and advice in the initial stages of this below case, over a year ago... I was so despondent initially, but you invited me to call, talked me through the necessary steps and recommended the transferring of it to the High Court etc
I have today received notification that they finally tracked her down and that her dad finally paid the debt which has now been transferred into my account, so all's well that ends well.
Many many thanks once again to yourself and your team and I will certainly recommend you to anyone I know who needs similar help.

Find out more about Vilcol debt collection.

National Audit Office

The National Audit Office - NAO - sought to ascertain whether it was possible to trace current addresses for migrants that the UK Border Agency were unable to locate. Hence to ascertain whether there are more cost- effective methods the Agency could be using to trace overstayers and absconders & selected for this exercise.

Find out more about our international tracing services.

Client Account Manager

"We have had a number of these reports from
As a commercial credit management agency we have found the reports extremely useful when deciding how to progress some of our more difficult cases, as any positive information we can find can assist us with our overall collections"

FInd out more about credit control services.


"We have been using Vilcol for 3 years now and I have to say they are one of the best tracing agencies in this sector. Quick, efficient, accurate and detailed information.

Any problems are being resolved effectively, always contactable, I would have no problem in recommending their services. Keep up the good work"

Law Society Council member representing women

"I needed to find a debtor who had supposedly moved abroad. Within 2 hours he was found living in Chiswick W4. I successfully reclaimed the debt for my client who was delighted and impressed"

Find out more about our debt collection services.

National Audit Office

The National Audit Office - NAO - sought to ascertain whether it was possible to trace current addresses for migrants that the UK Border Agency were unable to locate. Hence to ascertain whether there are more cost- effective methods the Agency could be using to trace overstayers and absconders & selected for this exercise.